International Orders & Shipping (MS CHIKAN ARTS)
Shipping & Delivery
Q: Do you offer international shipping, and who are your partners? A: Yes, we ship across the globe using renowned services like DHL and Fedex.
Q: How long does international shipping take? A: We usually dispatch products within 24 working hours. Products typically take 6-10 days to reach you after dispatch. There may be a slight delay because of unavoidable circumstances, but we always aim to ship as soon as possible.
Q: How can I track my international order? A: Once your order is shipped, you will be updated with the tracking details via the email and phone number provided when placing the order.
Q: Will my order be shipped all at once? A: Yes, international orders are dispatched only when all the products in your order are ready. We do not dispatch incomplete orders.
Q: What are the international shipping costs? A: The International Shipping Cost will be calculated and charged at the checkout based on your location and order weight.
Payment & Customs
Q: How can I place an international order? A: You can place International Orders directly through our website.
Q: What payment methods are accepted for international orders? A: For International Orders, you can easily pay through International Cards, Remitly, Western Union, and Bank Transfer.
Q: Who is responsible for customs duties and taxes? A: As the recipient, you are liable for all import duties, customs, VAT, and any other local sales taxes levied by the country we are shipping to. Payment of these might be required to release your order from customs on arrival. Our delivery partners are authorized to deposit these duties on your behalf, and you can then clear the charges directly with them upon receiving the packet.
Returns, Exchanges, & Support
Q: Can I cancel or return an international order? A: No cancellation requests are accepted once the order is placed. No exchange / return is applicable on international orders.
Q: What should I do if I have size-related questions? A: Since we do not accept returns on international orders, please feel free to contact us for any size-related queries before you place an order.
Q: How can I contact MS CHIKAN ARTS for international queries? A: You can reach out to us for any queries on WhatsApp at +91 7376837569.
A: For any other queries, please email us on mschikanart1@gmail.com, and one of our team members will get in touch with you within 24 working hours.